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Diverse clients, successful results

Canadian Medical Association
The Hillbrooke Group works closely with Canada's preeminent national health-care organization - the Canadian Medical Association (CMA). We have provided strategic communications and media relations advice on a range of key issues including the national seniors' strategy, the health accord and wait times. More recently, we have supported CMA efforts to communicate concerns about tax reforms proposed by the federal government and its implications for the delivery of health-care services across Canada.

Export Development Canada
Export Development Canada (EDC) has a comprehensive internal communications program that engages and informs its employees that are based in Ottawa and around the world. The Hillbrooke Group conducted a detailed review of the program and its content, channels and tools via an employee survey, key informant interviews and focus groups, to determine if it was meeting the needs of its 1500 employees. Our deliverable was a report that included recommendations and an action plan to help EDC refocus their internal communications efforts in the short and long term.

Office of the Information Commissioner of Canada
The Office of the Information Commissioner of Canada (OIC) is a leader, both at home and abroad, for the community of individuals and organizations devoted to public access to government information. In recent years, the Hillbrooke Group has delivered a range of communications services including providing strategic counsel, media relations advice, content development, speech writing, outreach initiative and special event planning.

University of Ottawa
The University of Ottawa is the largest bilingual (English-French) university in the world. With the launch of its new capital campaign, the Hillbrooke Group was engaged to complete an audit to determine if the marketing and communications department had the necessary processes and capacity to strengthen and protect the reputation of the university and to support its new strategic vision. Key deliverables included an on-line bilingual survey for employees, a SWOT analysis, comparative analysis involving best practice research from three other large Canadian universities and recommendations on activities and tactics to help change and shape a new communications culture.

International Institute of Communications
For 12 consecutive years, the Hillbrooke Group has produced, managed and delivered the high-profile IIC Canada annual conference. We provide turn-key event management services that include facility and supplier contract negotiations, program marketing, on-line registration and conference delivery, delegate services and media relations. The annual conference has become a popular event for Canadian and international speakers and attracts hundreds of senior broadcast and telecom regulators and executives.


Library of Parliament
In the run-up to both the 2011 and the 2015 federal elections, the Hillbrooke Group supported the Library of Parliament in the planning and implementation of multi-faceted welcome and orientation programming for newly elected and returning members of the 41st and 42nd Parliaments. We also provided strategic advice related to the Library's new focus on client services and digital access.

Palliative Care Matters
Working with key national health stakeholders, the Hillbrooke Group developed a proactive media and social media campaign aimed at telling Canadians the story of a national citizen driven palliative care initiative that put the public at the center of the conversation. We leveraged our long standing media relationships to inform Canadians about the important palliative care policy options developed by lived experiences and current palliative care research. The campaign helped to inform and educate Canadians, governments and health care organizations about the important need for Canada to develop consistent and timely access to high-quality national palliative care.

XXI World Congress of Gynecology and Obstetrics
Based in London, England, the International Federation of Gynecology and Obstetrics hosts a triennial World Congress that draws more than 7,000 women’s health scientists, clinicians, and other professionals from around the world to discuss the latest science and best clinical practices. In 2015, the Congress was held in Vancouver. The Hillbrooke Group provided the client with a communications approach focusing on multiple communication channels (traditional and social media) to help build awareness and profile and extend stakeholder relationships.

Administrative Tribunal Support Service of Canada
The Administrative Tribunal Support Service of Canada (ATSSC) is responsible for providing support services and facilities to 11 federal administrative tribunals through a single, integrated service organization. To assess the communication needs and resources of the Tribunals, the Hillbrooke Group developed a strategic communication report that included a high-level assessment of overall capacity and made recommendations on how to strengthen internal communications using change communication activities.


Health Sector

  • Assisted Human Reproduction Canada
  • Canadian Agency for Drugs and Technologies in Health
  • Canada Health Infoway
  • Canadian Blood Services
  • Canadian Institutes of Health Research
  • Canadian Nurses Association
  • Canadian Stroke Network
  • Commission on the Future of Health Care in Canada
  • Children's Hospital of Eastern Ontario
  • GAVI, the Vaccine Alliance
  • Health Action Lobby
  • Health Canada
  • Public Health Agency of Canada
  • Royal College of Physicians and Surgeons of Canada
  • Society of Obstetricians and Gynaecologists of Canada

Arts & Culture

  • Canada Council for the Arts
  • National Arts Centre

Regulatory Agencies/Departments

  • Administrative Tribunal Support Services Canada
  • Agriculture Canada
  • Canadian Air Transport Security Authority
  • Canadian Environmental Assessment Agency
  • Fisheries and Oceans Canada
  • Industry Canada
  • Public Works and Government Services Canada
  • Royal Canadian Mounted Police
  • Standards Council of Canada
  • Transport Canada

The Parliament of Canada and Agents of Parliament

  • The House of Commons
  • Office of the Commissioner for Sustainable Development
  • Office of the Information Commissioner of Canada
  • Office of the Commissioner of Lobbying

Associations & Foundations

  • Bio Talent Canada
  • Canadian Wireless Telecommunications Association
  • Council of Canadian Academies
  • Imagine Canada
  • The Atkinson Foundation
  • The Conference Board of Canada
  • United Way of Canada
  • University of Ottawa Institute of Mental Health Research
  • Volunteer Canada

International Organizations

  • United Nations
  • Department of Foreign Affairs and International Trade
  • National Democratic Institute
  • International Centre for Human Rights & Democratic Development
  • International Foundation for Electoral Systems
  • Canadian Bureau for International Education

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